Privacy Policy

Evbazaar Technologies Private Limited ("Evbazaar", "Company", "we", "us", or "our") values the privacy of individuals who use its website, mobile applications, and related services (collectively referred to as the "Platform" or "Ecosystem"). We are committed to handling personal data responsibly and ensuring the protection of data collected from all kinds of users.

This Privacy Policy explains how we collect, store, use, process, and share personal information when you access or use the Platform.

This Policy is a part of the Terms of Use and is governed by the laws applicable in India, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 along with relevant rules.

This Policy applies to all individuals who interact with the Platform in any manner, including those who:

• Visit or browse the Platform
• Register or create an account
• Submit requests related to vehicles, dealerships, charging/swapping stations, advertisement, financing, or other services provided by us
• Engage in transactions through Evbazaar
• Share reviews or opinions related to vehicles/businesses/opportunities
• Communicate with dealers, manufacturers, or any kind of partners via the Platform
• Use any current or future services offered by the Company

This Policy applies to both registered and non-registered users.

Personal Data

Refers to any information that can identify an individual directly or indirectly.

Sensitive Personal Data

Includes financial details, personal/business identity verification documents, or any data classified as sensitive under DPDPA or IT laws.

Processing

Means any activity performed on personal data, including collecting, storing, using, sharing, or deleting it.

Data Principal

Means the individual to whom the data relates.

Data Fiduciary

Refers to Evbazaar, which determines how and why personal data is processed.

Consent

Means a clear and informed agreement given by the user for processing their personal data.

By using our Platform/Services or sharing your information:

• You provide your consent for the collection and use of your personal data for specified purposes
• You confirm that the information provided is accurate and does not violate any third-party rights
• You understand that Evbazaar relies on the information submitted and does not independently verify it
• You may exercise your right to withdraw consent at any time by contacting us; however, such withdrawal shall not affect the lawfulness of any processing based on consent before its withdrawal

5.1 Information Provided by You

• Name, email address, phone number
• Address, city, state, and PIN code
• Gender (optional)
• Identity verification documents (if required)
• Any information shared through forms or communication

5.2 Vehicle-Related Information

• Vehicle details such as make and model
• Registration information & ownership history
• Insurance details
• Vehicle condition and inspection reports
• Odometer readings & service history

5.3 Transaction & Service Information

• Test drive / Charging / Swapping bookings
• Inspection requests & sale inquiries
• Communication with dealers
• Financing, insurance, Business Opportunity requests
• Billing and payment details

5.4 Business-Related Information

• Visiting cards & GST or Corporate identities
• Office/Factory addresses
• Product information & Digital Content
• Plant/Dealership related information
• Business Opportunity or Expansion requests

5.5 Automatically Collected

• IP address & device details
• Operating system and browser type
• Pages visited, time spent, user activity
• Click patterns, session activity, referral sources

5.6 Location & Device

• Approximate or precise location
• Device model and network information
• Communication-related meta-data

5.7 Cookies & Tracking Tools

We use cookies to ensure proper functioning, improve experience, show relevant ads, and suggest vehicles, services, and opportunities. You can control cookie settings through your browser.

5.8 Information from Third Parties

• Social media platforms (login integrations)
• Dealers, manufacturers, and partners
• Marketing and analytics providers
• Publicly available sources, where permitted

Your data is used only for legitimate purposes, including:

• Providing and managing access to the Platform
• Enabling vehicle, charging & swapping station discovery and transactions
• Any kind of product/service delivery offered by us
• Connecting users with dealers and partners
• Scheduling test drives & bookings
• Handling payments and billing
• Supporting financing and insurance requests
• Sending updates, alerts, and promotional content
• Product improvement, suggestions & personalisation
• Improving and training internal systems including AI-based tools, using aggregated or non-identifiable data
• Preventing fraud and misuse of any kind
• Meeting legal & regulatory requirements

We process personal data based on:

• Your consent
• Fulfillment of services requested by you
• Legal obligations
• Legitimate business needs that do not override your rights

8.1 Dealers and Business Partners

To facilitate transactions and services.

8.2 Service Providers

Such as hosting providers, payment processors, and analytics companies, under confidentiality obligations.

8.3 Financial Institutions

When you apply for test rides, loans, financing, business opportunities and insurance.

8.4 Legal Authorities

When required by law or for investigation purposes.

8.5 Business Transfers

In case of mergers, acquisitions, or restructuring.

In certain cases, your data may be processed outside India. Such transfers are done in compliance with applicable laws and with appropriate safeguards.

We retain personal data only as long as necessary for:

• Providing services
• Legal compliance
• Dispute resolution

After this period, the data is either deleted or anonymized.

You have the right to:

• Access your data
• Correct inaccurate information
• Request deletion
• Withdraw consent
• Opt out of marketing communications
• Nominate another person to act on your behalf

Any content you post publicly on the Platform, such as reviews or comments:

• May be visible to others
• Should not include sensitive information
• May be used by the Company for lawful purposes

The Platform may include links to external websites or services that are neither operated nor controlled by Evbazaar. We are not responsible for how such third parties collect, use, or handle your information.

When you click on any third-party link, you will be directed to their respective platform. Your interaction with such platforms will be governed by their own terms and privacy policies.

Your privacy is our topmost priority. We take reasonable steps to protect your data, including:

• Encryption
• Access restrictions
• Secure systems
• Periodic security checks

However, complete security cannot be guaranteed.

You may withdraw your consent or opt out of receiving communications from us at any time by contacting us.

Please note that withdrawal of consent will not affect the lawfulness of any processing carried out prior to such withdrawal. In certain cases, we may continue to retain or process limited information where required to comply with legal obligations or to complete ongoing services.

You may also opt out of promotional or marketing communications by following the instructions provided in such messages or by contacting our team.

In the event of any unauthorised access, disclosure, alteration, or loss of personal data, the Company will take reasonable steps to assess and address the incident in a timely manner.

Where required under applicable law, affected users and relevant authorities will be notified.

We may update this Policy from time to time as required by law. Continued use of the Platform after updates means you accept the revised Policy.

For any questions, concerns, or suggestions, you may contact us at: